Lead the desk operations at Panorama Mountain Village as a Ski School Desk Supervisor. Engage with guests, manage bookings, and ensure a seamless customer experience. This multi-faceted role emphasizes your supervisory experience and knowledge of ski school programs.

You will provide essential guest information regarding resort services while training and scheduling desk staff. Collaborating with the sales department to facilitate group bookings and maintaining effective communication is key to success. Key Responsibilities:

- Assist guests with ski school bookings based on needs
- Train desk staff on customer service and sales procedures
- Schedule desk staff while balancing labor costs and service quality
- Process daily sales and manage payroll submissions
- Ensure daily maintenance of department area and equipment Requirements:
- Supervisory experience in customer service
- Leadership skills and ability to communicate effectively
- Proficient in Excel, Word, Google Drive
- Experience with ticketing and sales software
- Level 1 ski or snowboard certification is an asset Harness your leadership and organizational skills to create memorable guest experiences at Panorama Mountain Village.

📌 Ski School Desk Supervisor at Panorama
🏢 Panorama Mountain Resort
📍 Panorama