Innovate banking at EQ as the Director of Direct-to-Consumer Banking. Oversee reverse mortgage services while leading strategic growth and fostering an exceptional customer experience. In this hybrid role, you’ll report to the VP, Decumulation and ensure the D2C channel operates seamlessly. Your work will encompass strategy development, team leadership, and the enhancement of customer acquisition and retention efforts across multiple departments. Key Responsibilities:
Direct strategy and operations for reverse mortgage offerings
Manage marketing outreach and conversion initiatives
Collaborate with cross-functional teams for superior performance
Analyze growth metrics and optimize profitability
Strengthen customer relationships and experience

Requirements:
Significant experience in banking or FinTech leadership
Expertise in marketing, customer experience, and operational strategies
Solid understanding of reverse mortgage frameworks
Proven track record of driving growth in financial services
Exceptional communication and leadership skills

Join a team dedicated to advancing how Canadians experience banking at EQ Bank.

📌 Director Of Direct To Consumer Banking At Eq Toronto (Canada)
🏢 EQ Bank
📍 Canada