Elevate your career in finance with Citi as a Senior Application Support Analyst. This role combines platform operations, incident resolution, and AI-assisted tooling in a hybrid work workplace.Citi seeks a seasoned Senior Production Support Analyst to join its Data & Client Platforms team. This senior role plays a pivotal part in managing production support while adopting cloud technologies and streamlining operations for enhanced client service delivery.



Your technical expertise will directly contribute to major modernization initiatives and operational excellence.Key Responsibilities:Provide L2 support across DCP application systemsOversee platform checks and incident lifecycle managementAct as SME for operational issues impacting clientsAnalyze and resolve incident patterns to prevent recurrenceEnhance monitoring and automation initiatives for efficiencyRequirements:Over 5 years in application support or production rolesProficient SQL skills for data analysisAdministrator-level experience with ITRS GeneosCompetence in scripting for automation tasksBachelor's degree in Computer Science or FinanceJoin Citi to lead efforts in platform modernization while mentoring junior analysts and driving operational improvements.#J-18808-Ljbffr

📌 Senior Application Support Analyst Position (Mississauga)
🏢 Citi
📍 Mississauga