Join EcoOnline as a Customer Success Manager and contribute to transformative solutions aimed at protecting people and the planet. This role emphasizes strategic engagement and customer value realization. As part of the dedicated North American team, your mission will be to manage key customer accounts and ensure successful product adoption.

This significant role requires collaboration across various functions and aims to drive measurable outcomes for clients through operational excellence and cutting-edge solutions. Key Responsibilities:
Develop and nurture strategic customer relationships
Build success plans targeting specific business outcomes
Facilitate Executive Value Reviews and strategic dialogues
Identify opportunities for growth and retention
Collaborate with cross-functional teams for customer needs Requirements:
5+ years of experience in Customer Success
Proven success in managing complex accounts
Solid skills in executive engagement
Experience in leading business reviews
Knowledge of AI tools for customer outcomes Foster customer success and drive positive change with EcoOnline's customer-centric innovations.

📌 Customer Success Manager Strategic Growth Toronto
🏢 ECOONLINE
📍 Toronto