Elevate your career at Definity as a Senior Claims Representative, focusing on the management of commercial auto claims. This position combines your technical skills with a robust commitment to customer service. In this role, you'll handle complex claims cases while providing customers with thorough explanations and support throughout the claims process.
Collaborate with internal teams and outside vendors to ensure all claims are investigated and resolved quickly. You will also work to achieve your claims targets while embodying Definity’s core values. Key Responsibilities:
Provide exceptional service for all internal and external customers
Oversee complex claims from initiation to resolution
Collaborate with brokers and vendors to resolve claims
Maintain accurate claims records and enter data efficiently
Help grow the Commercial Auto team with expertise Requirements:
3 years of experience in managing auto claims
College diploma or university degree preferred
Robust detail-oriented and analytical capabilities
Effective communication skills in both English and French
Must be comfortable adapting to change in agile work settings Bring your claims expertise and customer service commitment to Definity, enhancing the claims experience for all customers.