Become a Customer Solutions Specialist at Ammega Canada in Mississauga. This full-time role focuses on exceptional customer care and order coordination in the industrial sector. As the primary point of contact for customers, you will handle inquiries and provide technical support across various channels.
Your responsibilities will include order processing, managing complaint investigations, and fostering relationships to enhance customer satisfaction. This agile environment combines account management with a deep understanding of product specifications. Key Responsibilities:
Manage customer accounts and service requests efficiently
Prepare and verify customer quotations and orders
Handle complaints and returns using Salesforce
Offer technical product support and recommendations
Maintain comprehensive customer records in CRM systems Requirements:
Relevant post-secondary education
Minimum 3 years of experience in customer service
Proficiency with CRM systems, particularly Salesforce
Excellent verbal and written communication skills
Ability to multitask in a rapid-paced workplace Utilize your customer service and technical skills as part of Ammega's exceptional team in Mississauga.