Enhance traveler experiences at Montréal Airport as a Customer Experience Supervisor. Bring your leadership and customer service expertise to this rewarding role. As a part of the vibrant team at Montréal Airport, you will supervise a group of over 10 Ambassadors, focusing on improving service quality and operational efficiency.

Your tasks include managing daily schedules, providing essential training, and effectively resolving issues that arise. Communication with both your team and airport management will be essential as you strive to create welcoming experiences for all travelers. Key Responsibilities:
Supervise a team of Ambassadors daily
Organize and fine-tune operational processes
Conduct service quality checks during shifts
Implement training programs for continuous improvement
Handle administrative tasks related to team management Requirements:
A minimum of 2 years in team management roles
Required bilingual proficiency in French and English
Solid interpersonal skills for effective communication
Flexibility to work various shifts, including evenings
Proven leadership and motivational skills Utilize your customer service skills to foster a positive atmosphere at Montréal Airport.

📌 Customer Service Supervisor For Ambassadors Dorval
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📍 Dorval