Elevate customer security at WestJet as a Customer Identity Specialist. Collaborate closely on identity management technologies to enhance the digital user experience in a hands-on role. WestJet seeks a specialist responsible for delivering technical expertise across customer identity and access management (CIAM). With a focus on authentication services and access technologies, you will align solutions to meet organizational security and privacy goals.
Your role will center on ensuring secure and scalable customer access while enhancing the overall experience for WestJet guests. Key Responsibilities:
Serve as the CIAM subject matter expert
Design and implement customer identity solutions
Develop CIAM standards and security controls
Consolidate expertise from multiple sources
Provide technical advice to stakeholders
Requirements:
8+ years of IT experience, including 7+ in IAM
Experience with cloud-based identity platforms
Proven project delivery from implementation to support
Excellent communication and analytical skills
Skilled in leading and mentoring IAM teams
Lead the charge in identity and access management while ensuring secure customer interactions at WestJet.