Join FedEx as a Customer Assistance Representative, focusing on customer interaction and administrative responsibilities. Deliver crucial support and information to enhance customer experiences. This role requires effective communication skills and the ability to manage operations efficiently while resolving customer queries.
Preferred candidates understand FedEx products and Canadian Customs regulations and can maintain composure in a high-pressure setting. You will also be responsible for achieving training requirements and managing package weights effectively. Key Responsibilities:
Deliver accurate assistance and information to clients
Perform necessary administrative and support duties
Promote sales and create recent revenue possibilities
Achieve mandatory training benchmarks
Lift and maneuver packages up to 150 lbs safely Requirements:
High school diploma or equivalent educational background
Familiarity with FedEx services and Canadian Customs regulations
Solid analytical and negotiating capabilities
Excellent communication and customer service skills
Competent in a Windows PC setting Join FedEx and contribute to outstanding customer support through your skills and dedication.