Join Marcone Appliance Parts as a Customer Service Representative, focusing on providing top-tier support and solutions for customer inquiries and orders. Engage with clients on a daily basis to foster relationships. In this crucial role, you'll execute and process orders, respond to customer inquiries, and troubleshoot issues related to billing and product inquiries.
Your ability to resolve issues on a case-by-case basis will be essential for maintaining customer trust in Marcone’s services. Build robust partnerships by promoting the value of Marcone’s programs effectively. Key Responsibilities:
Process customer inquiries regarding products and orders
Troubleshoot and resolve billing and order problems
Promote the Marcone value and services
Maintain accurate logs and documentation
Follow up on inquiries and report trends to management Requirements:
High School Diploma or GED equivalent
At least two years in a call center workplace
Familiarity with MS Office applications
Aptitude for mathematical operations
Proficient keyboarding skills of at least 40 WPM Enhance your career in customer service with Marcone, contributing to satisfaction and loyalty in appliance solutions.
📌 Customer Service Representative Role Vaughan (Canada)
🏢 Marcone Supply
📍 Canada
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