Join ABB as a Customer Service Representative in Saint-Jean-sur-Richelieu and contribute to industry innovation. This hybrid role enhances customer satisfaction through order management and problem resolution. As a key member of ABB’s Electrification, Installation Products division, you will provide essential internal and external customer support.

The position requires managing orders, claims, and resolving any issues related to deliveries. You will coordinate efforts among teams to ensure optimal service and effective communication with customers, aiming for a positive impact through your contributions. Key Responsibilities:
Manage and follow up on customer orders illegally tasks
Resolve after-sales, transportation, and warranty-related issues




Confirm shipping dates and keep customers updated
Develop robust customer relationships through regular communications
Collaborate on continuous improvement of processes and data integrity Requirements:
2 to 3 years of customer service experience
Bilingual in French and English
Proficiency with various computer systems
Familiarity with SAP is a plus
Skilled demeanor with clients and colleagues Make a significant impact within ABB by utilizing your customer service expertise and communication skills to enhance overall satisfaction.

📌 Customer Service Representative Hybrid Role Sainte Brigide D'iberville (Sainte-Brigide-d'Iberville)
🏢 BlackBerry
📍 Sainte-Brigide-d'Iberville