Support Richcraft Homes’ mission in Oakwood, Ottawa as a Customer Service Representative. Foster excellent experiences by delivering exceptional service to homeowners and tradespeople. This role within Richcraft Homes focuses on addressing the needs of homeowners effectively.

The Customer Service

Representative will coordinate with sub-trades to ensure timely service and resolution of concerns. Candidates should possess robust communication and organizational abilities, ensuring customer loyalty and satisfaction in all interactions. Key Responsibilities:
Resolve homeowner issues both before and after possession
Coordinate services with relevant trades to expedite solutions
Promote outstanding homeowner satisfaction and loyalty
Respond to inquiries from homeowners with urgency
Execute additional tasks to support company goals Requirements:
Post-secondary education, preferably in Administration or Construction
Construction experience is a plus
Solid organizational and time management capabilities
Excellent communication skills in writing and speech
Ability to travel as needed to construction sites Embrace your passion for customer care and service excellence at Richcraft Homes.

📌 Customer Service Representative For Homeowners Ottawa
🏢 Richcraft
📍 Ottawa