Join Manitoulin Transport as a Customer-Focused Office Administrator, integral to ensuring on-time freight delivery and excellent customer service. Your expertise in communication and problem resolution will shine daily. In this pivotal role, you will trace missing freight and address customer inquiries through effective communication.

You'll create detailed reports, gather essential information on shipping issues, and verify shipment details to meet customer expectations. Your ability to remain calm under pressure will enhance the team's success. Key Responsibilities:
Investigate and trace freight issues diligently
Generate exception reports and communicate with stakeholders
Manage customer requests and inquiries efficiently
Document information regarding shipping concerns
Obtain necessary return authorizations for shipments Requirements:
Outstanding oral and written communication skills
Proficient in computer usage and data entry
Robust customer service and multitasking abilities
Comfortable working independently under pressure
Forklift experience considered an asset Leverage your expertise in communication and freight management to ensure successful operations at Manitoulin Transport.

📌 Customer Focused Office Administrator Role Saskatoon
🏢 Manitoulin Group of Companies
📍 Saskatoon