Elevate customer service standards as a General Merchandise Department Manager at Walmart in Magog, QC. Drive the team to maintain an organized sales floor while assisting shoppers and fulfilling their needs. In this leadership role, you will coordinate associates to fulfill customer service expectations and ensure the sales floor is stocked and zoned efficiently.
Your responsibilities will include training staff, overseeing tasks, and directly engaging with customers to enhance their shopping experience. You will play a crucial role in managing operational workload according to traffic patterns to ensure optimal service delivery. Key Responsibilities:
Provide exceptional customer service by greeting and assisting shoppers
Delegate tasks related to stocking, pricing,
and modular setups
Monitor sales floor coverage and recovery tasks
Conduct safety checks and maintain a clean workspace
Train and coach associates while offering constructive feedback Requirements:
Must be 16 years or older
Ability to coordinate team activities effectively
Robust customer engagement skills
Adherence to safety and operational procedures
Commitment to maintaining product availability Become an integral part of the Walmart team, focusing on excellent merchandise management and customer satisfaction in Magog.