Join Experis as a Consultant Services Manager and play a pivotal role in guiding IT Specialists on their journey to success. Utilize your customer service skills to build trust and satisfaction.
The Consultant Services
Manager is essential in maintaining a productive relationship between Experis and its Professionals. This in office role emphasizes engagement through onboarding and offboarding, partnering with Client Account Directors for performance improvement. The position requires a proactive approach to problem-solving and relationship-building, ensuring professionals feel valued. Key Responsibilities:
Oversee the onboarding and offboarding tasks
Collaborate with Client Account Directors for effective performance strategies
Maintain open lines of communication with Professionals
Resolve issues and respond to inquiries promptly
Foster relationships to enhance overall job satisfaction Requirements:
Proven ability to manage confidential information
Strong attention to detail with time management skills
Excellent verbal and written communication skills
Ability to work effectively in a team environment
Record of robust customer service performance Support IT professionals’ careers through effective relationship management and proactive service at Experis.