Join Heeman’s in Thorndale, Ontario, as a Customer Experience Supervisor to ensure every customer has a delightful shopping experience. Your leadership will enhance our customer service culture and operational efficiency. As a full-time supervisor, you will lead Customer Experience Associates in a quick-paced setting focused on customer satisfaction.

Your role includes addressing customer inquiries, staff training, and overseeing smooth checkout processes. Your efforts will be pivotal in maintaining Heeman’s reputation as a happy place for all. Key Responsibilities:
Lead daily operations and oversee customer service associates
Ensure efficient and welcoming checkout experiences
Manage point-of-sale systems and troubleshoot issues
Provide training and support for customer service staff
Monitor inventory and maintain product organization Requirements:
At least 2 years of supervisory experience
Prior experience in retail, cafe, or barista roles
Strong customer service and leadership skills
General knowledge of plants and gardening
Versatile schedule availability, including weekends Facilitate exceptional customer experiences and lead a vibrant team at Heeman's!

📌 Customer Experience Supervisor – Beanery & Berries Thames Centre
🏢 Push Operations
📍 Thames Centre