Lead the concierge team as a Team Lead with FirstService Residential and make a difference in property management. Your expertise in customer service will shine every shift!

The Team

Lead will train and oversee concierge staff, instilling a passion for excellence while managing peak concierge hours. This role requires at least two years of hands-on customer service experience and a commitment to problem-solving. Your guidance will empower the team to provide unforgettable service to residents. Key Responsibilities:
Supervise and train concierge staff effectively
Be the main point of contact during peak hours
Solve problems and foster a cohesive team workplace
Deliver high-quality customer service consistently
Ensure safety compliance while patrolling the property Requirements:
Minimum of two years of customer service experience
Experience in a supervisory role is preferred
Solid written and spoken English skills
Ability to speak Mandarin or Cantonese is an asset
Capacity to work in varying conditions outdoors Use your leadership and customer service skills to enhance the FirstService Residential community.

📌 Concierge Team Lead At Firstservice Residential Burnaby
🏢 FirstService Residential Canada
📍 Burnaby