Join Cisco as a Customer Experience Automation Leader, where you'll spearhead technical projects and leverage AI to drive improvements in efficiency and user satisfaction.

Your role will encompass defining standards and advocating for customer-driven product enhancements. In this pivotal role, you will leverage your considerable experience in project leadership and technical standards to innovate customer experiences.

Your responsibilities include designing test environments and mentoring team members while addressing critical technical escalations. Proficient in data center technologies and enterprise networking, you are well-equipped to represent Cisco at industry events. Key Responsibilities:
Direct complex projects and define technical benchmarks




Implement automation and AI strategies for efficiency
Develop effective test settings and resolve issues
Mentor team talent and advocate for customer feedback
Represent Cisco at industry events while sharing insights

Requirements:
Bachelor’s degree with 8+ years or Master’s with 6+ years
Required: Expert-level certification (CCIE)
Bilingual in Canadian French + English
Deep knowledge in networking and data center technologies
Mastery of automation techniques and security protocols

Leverage your expertise in automation and technical leadership to elevate customer experiences with Cisco.

📌 Customer Experience Automation Leader At Cisco Montreal
🏢 Jobtailor
📍 Montreal