Drive customer satisfaction initiatives at Uncle Wiener's Wholesale in Edmonton, Canada, as a Customer Service Manager. Your leadership will enhance service quality and client relationships. In this critical role, you will oversee the customer service team, addressing inquiries and complaints while promoting loyalty and satisfaction.
Exceptional leadership and communication are vital as you strategize to improve service efficiency. You will coordinate with internal teams and suppliers to ensure optimal customer experiences. Key Responsibilities:
Supervise daily operations and motivate the support team
Resolve customer inquiries and feedback promptly
Work with cross-functional teams for service enhancements
Handle negotiations and conflict resolution gracefully
Document and track service issues and resolutions Requirements:
Proven experience in customer service management
Robust leadership and negotiation skills
Ability to maintain professionalism with upset customers
Organized and detail-oriented approach
Proficient with tracking systems and documentation Lead efforts to boost customer satisfaction at Uncle Wiener's Wholesale in Edmonton, fostering lasting relationships.
📌 Customer Satisfaction Manager At Uncle Wiener's Wholesale Edmonton
🏢 Uncle Wiener Wholesale
📍 Edmonton
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.