Enhance customer connections at Mosaic Home Services as a Customer Engagement Specialist in Edmonton, Alberta. This full time calling role focuses on franchise development and client validation.

Mosaic Home

Services is seeking a Customer Engagement Specialist to foster customer relationships and support franchise expansion. The role involves making contact with potential franchise partners, validating recent job satisfaction, and re-establishing connections with past clients. You'll work in a structured setting, with separate tracks for each call type to ensure clarity and effectiveness. Key Responsibilities:
Cold call seasonal business owners for franchise opportunities
Confirm service satisfaction with customers post-job




Reconnect with former clients to book new prospects
Document interactions in HubSpot accurately
Facilitate follow-up actions to ensure engagement Requirements:
Experience in outbound calling or sales preferred
Exceptional verbal communication skills
Ability to manage CRM systems effectively
Adaptable to various call types and outcomes
Willingness to travel for trade shows Utilize your skills in customer outreach to help Mosaic Home Services grow and strengthen client relationships in Edmonton.

📌 Customer Engagement Specialist At Mosaic Edmonton
🏢 Mosaic Home Services
📍 Edmonton