Shape the guest experience at The Clayfield, a luxury hotel in Niagara-on-the-Lake, as a Spa Receptionist this summer. Focus on delivering warm, personalized service in a serene environment.

The Spa

Receptionist plays a key role in providing a seamless experience for guests at The Clayfield, part of the Unbound Collection by Hyatt. Reporting to the Spa Director, you will manage reservations, address guest needs, and ensure the reception area reflects the hotel's commitment to excellence. Your experience in hospitality will help create a memorable spa journey for every visitor. Key Responsibilities:

- Welcome guests upon arrival with warmth
- Manage all appointment bookings and inquiries
- Process payments and memberships accurately
- Recommend treatments and promote spa services
- Ensure reception and lounge areas are well-kept Requirements:
- Experience in hospitality, spa, or hotel settings
- Solid communication and organizational capabilities
- Proficiency in spa booking software preferred
- Professional appearance with effective communication skills
- Must be available for flexible scheduling Excel in luxury guest service as a Spa Receptionist at The Clayfield.

📌 Spa Reception Position at The Clayfield (Niagara-on-the-Lake)
🏢 Urgo Hotels Canada
📍 Niagara-on-the-Lake