Enhance the lives of pets and their guardians as a Client Service Agent at Toronto Humane Society. Provide compassionate support and navigate veterinary services while promoting animal welfare.
As a full-time Client Service Agent, you will assist with administrative duties within the Public Veterinary Services department. Your role entails engaging with clients about animal welfare, processing payments, and ensuring meticulous record maintenance. Additionally, you will communicate medical information and help direct clients to appropriate services, fostering a supportive workplace for animals and their owners.
Key Responsibilities:
• Counsel clients on animal welfare services available
• Handle payments and issue receipts accurately
• Maintain confidentiality of client and medical records




• Schedule appointments through various communication channels
• Collaborate with staff to ensure optimal animal care
Requirements:
• High school diploma or equivalent required
• 1 year of customer service experience preferred
• Proficient in Microsoft Office programs
• Ability to communicate effectively in person and via email
• Strong organizational skills and attention to detail
Bring your commitment to animal welfare and customer service to Toronto Humane Society’s Public Veterinary Services team.
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📌 Client Service Agent at Toronto Humane Society
🏢 Toronto Humane Society
📍 Toronto