Join Cirdan as an IT Support Technician, delivering essential technical support to healthcare systems while managing complex challenges across various settings. Grow your skills in a cooperative space. Cirdan, renowned in healthcare technology, is seeking a proactive IT Support Technician.

In this role, you’ll troubleshoot technical challenges, support critical systems, and mentor entry-level technicians. Your contributions will be vital in enhancing support services and ensuring patient diagnosis is streamlined through quality technology solutions. Key Responsibilities:
Resolve customer incidents in line with SLAs
Diagnose issues across Windows, Linux/UNIX, and Azure
Escalate major issues to 3rd line support while retaining ownership
Mentor junior staff and promote knowledge sharing
Identify and monitor recurring issues for improvements Requirements:
At least 3 years in IT technical support
Experience in a service desk, managing multiple customers
Solid understanding of Windows and Microsoft systems
Familiarity with ticketing systems and Azure
Excellent communication and customer service skills Bring your IT skills to enhance Cirdan's dedication to healthcare solutions.

📌 Cirdan It Support Technician Needed Kitchener
🏢 Cirdan Imaging
📍 Kitchener