Enhance your career with HomeEquity Bank as a Client Relations Specialist in a hybrid work workplace. Bring your passion for customer service to support clients effectively across multiple channels. This role requires a commitment to delivering exceptional client service and meeting established SLAs.

As a Client Relations Specialist, you will manage client inquiries, handle complaints, and coordinate with other departments to ensure timely responses. Contribute to a culture focused on continuous improvement while gaining valuable experience at a leading provider of reverse mortgages. Key Responsibilities:
Deliver outstanding service through various communication channels
Process customer requests while adhering to compliance regulations




Resolve client complaints according to established policies
Collaborate with teams to meet performance targets
Document all client interactions accurately Requirements:
Robust verbal and written communication skills
Experience in client service or call centers
Ability to manage multiple tasks effectively
Knowledge of privacy and AML legislation is an asset
Flexibility to work between 9:00 am – 5:30 pm (EST) Utilize your customer service skills while contributing to a positive client experience at HomeEquity Bank.

📌 Client Relations Specialist At Homeequity Bank Toronto
🏢 HomeEquity Bank
📍 Toronto