Join Carbonhound as a Climate Customer Success Specialist in downtown Toronto, balancing between office and work from home. Leverage your skills in emissions reduction and customer engagement to empower businesses. This hybrid role involves comprehensive customer management from onboarding to retention.

You will assist clients in understanding carbon accounting, developing reduction strategies, and interpreting frameworks like the GHG Protocol. By educating customers and simplifying technical concepts, you’ll enhance their climate literacy and overall success. Key Responsibilities:
Manage customer onboarding and relationship expansion
Facilitate success planning and proactive communication
Support client navigation of emissions reduction initiatives
Advise on sustainability reporting frameworks
Develop onboarding materials and best practices Requirements:
Background in GHG inventory and energy management
Proficient with stakeholder management at various company sizes
Solid grasp of carbon accounting principles
Skilled in translating complex concepts into actionable insights
Organized with a passion for climate solutions Make a lasting impact on sustainability as part of Carbonhound.

📌 Climate Customer Success Specialist Role Toronto
🏢 Carbonhound
📍 Toronto