Become a pivotal part of FIKA as a Cannabis Retail Experience Lead! Showcase your skills in customer service and team motivation while ensuring compliance in a thriving retail environment. In this role, you will lead retail operations at FIKA's cannabis locations, overseeing daily activities like opening, closing, and maintaining a clean workplace.
Your background in retail sales principles will aid you in educating staff and enhancing customer relationships. The position focuses on delivering high-level service and effectively addressing customer inquiries or complaints. Key Responsibilities:
Manage daily retail store operations and staff
Greet customers and provide product suggestions
Reinforce company policies and procedures
Provide ongoing training for team members
Address and resolve customer complaints effectively Requirements:
At least 2 years of retail experience required
High school diploma or GED
Solid customer service background
Explicit criminal record is a must
Provincial Cannabis Certification required Join FIKA and help redefine the cannabis retail experience through exceptional service and team leadership.