Join iA Financial Group as a Client Service Representative where your dedication to customer service will shine. This one-year contract is based in Quebec, offering a hybrid work workplace. In this role, you will serve as the pivotal link for advisors, addressing their needs and providing timely solutions.

Your ability to communicate effectively in both French and English is essential for success, and you will be recognized for your resourcefulness and analytical skills in this dynamic workplace. Key Responsibilities:
Efficiently handle inbound calls and inquiries
Provide detailed answers and technical support
Log interactions in JIRA and participate in management meetings
Follow up on outstanding requests and escalate issues
Resolve complex customer issues using Stellar Service tools Requirements:
2 to 3 years in customer service, preferably in financial services
Bilingual proficiency (French and English) required
Strong organizational and analytical thinking skills
Ability to manage multiple tasks in a quick-paced setting
Availability for a rotating shift schedule Expand your career in customer service while contributing to client satisfaction at iA Financial Group.

📌 Client Support Professional At Ia Financial Quebec City
🏢 IA
📍 Quebec City