Elevate online shopping experiences as an eCommerce Manager at Samsung Electronics Canada. Lead platform optimization and operational excellence to exceed customer expectations in this energetic role.
In this key position, you'll report to the Senior Director of MIS while managing the order management platform's functionality. Your expertise in eCommerce will drive site enhancements, ensuring a seamless online journey. Strong collaboration with cross-functional teams will support daily operations and customer satisfaction.
Key Responsibilities: • Oversee order management platform's functionality and accuracy • Improve site performance and customer experience through enhancements • Address site issues swiftly, even during off-hours • Collaborate with sales, logistics,
and customer service teams • Monitor website performance and order processing accuracy
Requirements: • Bachelor’s degree in Business, Marketing, or IT • Minimum 6 years in an eCommerce specialty role • Proficient in SAP Hybris and strong problem-solving skills • Excellent organizational and communication capabilities • Willingness to travel and work extended hours as needed
Drive operational improvements and enhance customer satisfaction in this pivotal eCommerce role at Samsung. #J-18808-Ljbffr