Billing & Invoicing
Process, generate, submit, and track customer invoices in accordance with customer-specific requirements and company policies.
Generate weekly Time & Material (T&M;) invoices.
Process monthly maintenance billing.
Generate monthly Quoted Service (QS) invoices.
Upload invoices to customer-designated billing portals, ensuring compliance with individual customer submission requirements.
Process invoice corrections, including credits and re-bills, as required.
Monitor invoice status and assist with resolving billing issues to ensure timely payment.
Update increases for T&M; billing rates
Customer Service & Account Administration
Serve as a shared point of contact for customer inquiries related to invoicing and administrative matters.
Process customer account changes and coordinate updates with the billing department to maintain accurate records.
Respond to customer requests promptly and professionally, ensuring a high level of customer service.
Coordinate customer site access requests, including scheduling and managing access for services such as fire testing.
Purchase Order Administration
Create purchase requisitions as requested by the Service and Quoted Service Supervisors, and Major Project Manager, as required
Submit requisitions to Parts Canada for processing.
Receive and process purchase orders within Oracle.
Investigate and resolve purchase order discrepancies to ensure accurate financial records and timely procurement.
Follow up communications as required
Perform other duties as assigned
📌 Billing Administrator London
🏢 AppleOne Employment Services
📍 London
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