Job Title: Sr. Technical Support Analyst with Pega

Location: Toronto, ON

Work Arrangement: Hybrid-4 Days onsite

Employment Type: Contract

Duration: 12 Months

Domain: BFSI

Pay Rate: CAD 50-55/hour Incorporated

Application Deadline: Sep 30th, 2026

SKILLS REQUIRED

- Robust experience as a Senior Technical Support Analyst with hands-on expertise in Pega applications.
- Strong knowledge of Unix/Linux, SQL, Dynatrace, and Elasticsearch for application support and troubleshooting.
- Experience in production support, incident management, root cause analysis, and performance monitoring.
- Troubleshoot application, database, and integration issues while ensuring timely resolution of production incidents.
- Monitor application health and performance using Dynatrace and Elasticsearch.
- Experience with Pega application deployment, configuration, and support is preferred.

EEOC Compliance

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

📌 Sr. Technical Support Analyst with Pega (Toronto)
🏢 Pacer Group
📍 Toronto