Join Benevity as a Client Support Specialist and help clients and nonprofits make a real difference. This hybrid role focuses on client engagement and satisfaction, utilizing your expertise to facilitate their success. As a Client Support Specialist, you will interact with clients to ensure they have the resources they need to excel in their social impact initiatives.

Your ability to manage inquiries and resolve issues rapidly will be crucial in maintaining high service standards. Collaborating with various teams, you'll also analyze client feedback to enhance service delivery continuously. Key Responsibilities:
Address client inquiries efficiently across various platforms
Maintain service level agreements diligently




Conduct training sessions for clients on program guidelines
Promote continuous improvement through feedback analysis
Collaborate with internal teams to address client issues Requirements:
Bachelor's degree or relevant experience
Minimum 2 years in client management or customer service
Solid written and verbal communication skills
Comfort adapting to changing settings
Ability to analyze and synthesize client information Make a tangible impact in the world while enhancing your career with Benevity!

📌 Benevity Client Support Specialist Calgary
🏢 Benevity
📍 Calgary