Support Stingray's mission as a Digital Signage Technical Specialist based in Montreal. Tackle complex technical escalations and enhance operations within a agile environment. In this pivotal role within Stingray’s Customer Support team, you will manage escalated cases and provide expert troubleshooting on digital signage hardware and software. Your input will directly impact customer satisfaction and operational efficiency, fostering innovative solutions. Key Responsibilities:

- Take charge of advanced Level 2 technical escalations
- Investigate and troubleshoot digital signage issues
- Prepare technical documentation and SOW for service dispatch
- Enhance processes to support team operations
- Conduct firmware updates for digital signage systems Requirements:
- 2+ years in advanced technical support
- Experienced with digital signage hardware and software
- Understanding of TCP/IP, DNS, DHCP principles
- Familiar with platforms like MagicInfo, Navori
- Fluent in French and English, written and spoken Become a key player in enhancing digital signage experiences at Stingray in Montreal.

📌 Stingray Digital Signage Support Specialist (Montreal)
🏢 Newfoundland Capital Corporation
📍 Montreal