Become a driving force in customer success at Autodesk as the Technical Adoption Manager. Shape and lead a team focused on maximizing the effectiveness of Autodesk products. In this pivotal role, you will manage a dedicated team of Technical Adoption Specialists who facilitate customer engagement with Autodesk solutions.

Your abilities in operational judgment and people leadership will help evolve the adoption services and improve how onboarding is executed at scale. This workplace embraces flexibility and collaboration, ensuring team members are supported throughout their journey. Key Responsibilities:
Ensure high-quality onboarding for Autodesk customers
Maintain team motivation while improving service delivery
Track performance against customer success metrics
Address escalated issues to ensure service excellence
Guide team member development through feedback Requirements:
At least 5 years leading teams in a SaaS context
Bachelor's degree required; advanced degree preferred
Track record in enhancing customer success
Solid communication skills at all organizational levels
Willingness to travel up to 30% Lead the way in customer adoption and operational success at Autodesk.

📌 Autodesk Technical Adoption Lead Role Montreal (Canada)
🏢 Autodesk
📍 Canada