Become an integral part of Sun Life's mission as the Assistant Vice President of Operational Learning & Performance in a hybrid role. Lead efforts in utilizing AI for data-driven learning and productivity. This role requires you to manage a team of approximately 80 individuals while focusing on aligning the organization's learning and performance goals with operational needs.

You'll be responsible for developing creative strategies that enhance client experiences, training processes, and quality standards using AI intelligence. Key Responsibilities:
Develop material and strategy for Operational Learning
Lead a diverse, geographically distributed organization
Act as a trusted advisor for operations leaders
Design learning pathways for onboarding and continuous improvement
Implement AI tools to benchmark and ensure quality Requirements:
10+ years in senior leadership within complex operations
Successful transformation of performance functions at scale
Skilled in managing distributed global teams
Solid collaboration with senior management
Bilingualism necessary for Quebec roles Enhance operational performance while fostering a culture of learning at Sun Life.

📌 Assistant Vice President Ai Enabled Learning At Sun Life Ontario
🏢 Sun Life
📍 Ontario