Shape the future of payment technology with Mastercard as a Specialist in Solutions Operations, focusing on the Agent Suite. Lead governance efforts and streamline processes to drive enterprise growth. As part of a energetic team, you will play a key role in operational excellence by building scalable frameworks and addressing complex challenges in a rapidly evolving setting.

Collaborating with both internal and external stakeholders, you will leverage your expertise to enhance operational efficiencies and ensure effective communication throughout the organization. Key Responsibilities:
Develop governance frameworks for operational scalability
Collaborate to resolve operational and technical issues
Identify automation opportunities in workflows




Maintain program communication clarity across teams
Drive continuous improvement in processes and insights Requirements:
Background in program or product management
Experience with governance frameworks and operational analytics
Strong communication and stakeholder engagement skills
Comfort in quick-paced, innovation-driven settings
Bachelor’s degree or equivalent experience in relevant field Contribute to Mastercard’s mission by driving innovation and enhancing operational capabilities within the Agent Suite.

📌 Ai Solutions Operations Specialist Role Toronto
🏢 Mastercard
📍 Toronto