Join Everforth Apex as an Application Support Incident Manager from Barrie or Scarborough, Ontario. Drive incident management processes for over 1800 banking applications. In this 6-month contract role, you'll be responsible for coordinating responses to high-severity incidents impacting business operations.

Your skills will be crucial in orchestrating complex incident resolution efforts and maintaining alignment across global teams. A proactive and assertive approach will be key in your leadership. Key Responsibilities:
Manage triage efforts for business-impacting incidents
Ensure effective communication throughout incident resolution
Conduct forensics and categorize incidents swiftly
Facilitate prompt action completion among teams
Drive to resolution while minimizing business impact Requirements:
Proven experience in Major Incident Management
Solid leadership and decision-making skills
ITIL Certification necessary
Ability to remain calm under pressure
Excellent verbal and written communication skills Excel in incident management and elevate the standard of service delivery for Everforth Apex.

📌 Application Support Incident Manager Role Toronto
🏢 Apex Systems
📍 Toronto