Join our creative team as a Senior Level 3 AI Engineer specializing in ChatGPT and Claude. You'll tackle complex engineering queries and lead the deployment of cutting-edge AI solutions. This role is crucial for ensuring the smooth functioning of our AI portfolio, including Grok and Gemini.

As a senior engineer, you will assess and resolve intricate issues, configure enterprise-scale deployments, and work closely with Microsoft engineering teams. You will also play a key role in training support staff and enhancing our knowledge base. Key Responsibilities:
Investigate and resolve escalated engineering issues across AI products
Configure and deploy integrations for enterprise solutions
Collaborate on the rollout of current AI features and updates




Improve documentation accuracy within the knowledge base
Provide mentorship and support to junior support engineers

Requirements:
Minimum of 6 years in platform engineering or technical support
Hands-on experience with AI/LLM products at scale
Proficient in scripting and automation technologies
Knowledge of relevant compliance and security protocols
Bachelor’s degree in a related field or equivalent experience

Harness your deep technical skills to enhance our AI product offerings and streamline operational efficiency.

📌 Ai Engineering Lead Chatgpt & Claude Expert Montreal
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Montreal