Iconic Vancouver Convention Centre (VCC) is currently seeking motivated, caring and customer-service oriented Advanced First Aid (AFA / OFA3) certified individuals to join our team permanently.

ROTATION:
Friday to Sunday, 2300 to 0715 hours
Potentially other morning (0700 - 1515 hours) and afternoon (1500 - 2315 hours) rotations

PRIMARY RESPONSIBILITIES:
Monitor First Aid calls and assess treatment as required
Maintain First Aid supplies including emergency kits, oxygen tanks, wheelchairs, and first aid supplies
Monitor OFA email and prepare relevant paperwork as required
Conduct regular foot patrols of public, event, back-of-house, and exterior areas.
Monitor & report security, safety, access control, hazards, and suspicious activity.
Respond promptly to incidents, alarms, emergencies, and security concerns.
Identify and report Facility damage
Provide qualified assistance and customer service to guests, clients, and VCC staff.
Provide access and escort for clients, suppliers and contractors through Facility spaces as required
Provide building lockdown and crowd control during facility related protests as required
Monitoring for goods left unattended
Unlock and lock retail washrooms per schedule
Complete accurate patrol logs,



incident reports, First Aid reports and other documentation.
Act as floor warden during emergency situations; support evacuations, crowd management, and other security operations as directed.
Communicate effectively with Supervisors, the Operations Centre, VCC personnel, and emergency services.

COMPETENCIES:
Effective communication skills and ability to follow instructions and provide explicit directions
Proven ability to work independently with minimal supervision and to work effectively in a team environment
Able to walk for long periods of time
Solid customer service skills and ability to maintain a friendly, professional and courteous demeanor

QUALIFICATIONS:
Valid BC Security License
Advanced First Aid (AFA) or OFA3 Certification
Computer skills required: Word, Excel and email
Knowledge of a two-way radio is an asset

Job Type: Permanent Pay: From $23.00 per hour

Experience
AFA/ OFA3 Security: 1 year (preferred)
Customer service: 1 year (required)

Licence/Certification:
AFA / OFA3 certification (required)
Security Guard Licence (required)

Work Location: In person

📌 Afa /security Patroller For Vancouver Convention Centre
🏢 Genesis Security
📍 Vancouver