Launch your IT career with F12 as an Entry Level Systems Analyst, focusing on end-user support and technical troubleshooting. This role offers valuable hands-on experience in a supportive workplace.

As an Entry Level Systems Analyst reporting to the Manager of Service Delivery, you will assist clients with a variety of IT issues, from password resets to printer setups. You’ll develop essential skills in network infrastructure, server management, and application support while collaborating with a skilled team.

The position emphasizes continuous improvement, offering opportunities to enhance your technical capabilities and client relations.

Key Responsibilities:
Provide end-user support and resolve IT challenges
Build relationships with clients by understanding their needs




Communicate clearly and professionally in stressful situations
Update ticket statuses to keep the team informed
Document accurate ticket notes and maintain team resources

Requirements:
Minimum 1-year Service Desk/Support experience
Basic knowledge of Windows Servers, Active Directory, Networking
Familiarity with Microsoft, CompTIA A+/Network+ certification is an asset
Analytical mindset with effective communication skills
Willingness to work after hours occasionally

Build your skills in a team-oriented workplace while providing top-notch client support at F12.
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📌 Entry Level Systems Analyst Surrey
🏢 F12.net
📍 Surrey