Enhance customer experience as a Branch Service Manager at Penske Truck Leasing in Abbotsford, BC. Oversee maintenance operations, staff training, and customer satisfaction strategies.
In this role, you will manage preventative maintenance efforts while ensuring alignment with business goals. You will listen to customer feedback, hire and train staff, and prepare reports that drive operational improvements. Your expertise will be crucial in facing the challenges of a busy service workplace.
Key Responsibilities:
• Oversee scheduling and quality for maintenance services
• Handle and solve customer service issues effectively
• Hire and mentor maintenance technicians
• Direct sales and service associates on the shop floor
• Manage work schedules and assign specific duties
Requirements:
• At least 3 years in diesel shop maintenance
• 1 year of supervisory experience required
• Vo-Tech Graduate or Associates Degree
• Brake certifications and HVAC certification required
• Skilled in Microsoft Office Suite
Shape the future of vehicle service operations at Penske with your leadership and management skills.
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📌 Abbotsford Service Manager at Penske
🏢 Penske Truck Leasing Canada
📍 Abbotsford