Join London Honda as a Customer Care Specialist, full time in London, Ontario. Make an impact by assisting customers with appointments, vehicle repairs, and insurance inquiries directly on site.

In this role with London Honda, part of Auto Canada, you will focus on engaging customers regarding their vehicle needs and finance inquiries while ensuring a seamless repair experience. Your ability to educate customers and provide updates throughout the repair process is essential in fostering satisfaction and loyalty.

Key Responsibilities:
Handle scheduling for vehicles requiring repair and payment collection
Create warranty claims and preliminary repair estimates
Check in vehicles and generate work orders
Proactively update customers on repair statuses
Assist with inquiries regarding insurance and rental cars

Requirements:
College diploma or two years relevant customer service experience
Background in an auto BDC setting preferred
Knowledgeable in Microsoft Office and automotive solutions
Solid customer service and analytical skills
Excellent communication, both written and spoken

Elevate customer support and enhance service quality at London Honda.
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📌 London Honda Automotive Customer Care Role
🏢 Socket.dev
📍 London