At Dufresne, our goal is to create destinations for life’s most meaningful shared moments. Our unrelenting passion for hands-on service, an exceptional shopping experience, and solid community relationships is what sets us apart!

If you are guest-centric, goal-oriented and want to Make Life Better for our guests and our communities, then we want you on the Dufresne team.

Dufresne Furniture and Appliances is currently seeking a Customer Service Representative for our Kenora store located at 1077 Railway Street.

As a Customer Service Representative, you will support our guests in store and through the after sales experience.

Dufresne Furniture and Appliances is committed to investing in our team members; we offer:
$18.00-$27.00/hour wage
Comprehensive advantages plan, assistance program and excellent employee discounts;
Employer Sponsored Retirement Savings Plan;
Career growth and continuous development;
Respectful working environment with solid company values;
World class training programs within sales, leadership and more;




To work at one of Canada’s Best Managed Companies.

As a Customer Service Representative, you will:
Ensure excellent customer service by responding to our guests’ needs consistent with company standards, culture, and business practices.
Ensure efficiency and accuracy in relation to:
guest orders
guest inquiries (in person/on phone)
cash and financial management
Always keeps the customers’ best interest in mind.

As a successful candidate you will have the following:
1 year of experience in a customer service or hospitality environment
Demonstrated working knowledge of MS Office products.
Ability to work retail hours (days/evenings and weekends required)
Excellent communication and interpersonal skills
Ability to handle difficult situations diplomatically and professionally

AI tools may be used during the hiring process to screen, assess or select applicants for the position.

📌 Customer Service Representative Kenora (Canada)
🏢 TDGCorporate
📍 Canada