We require an energetic, reliable, confident and personable office manager to join the team at our dynamic moving and storage organization in Sooke. Our operation is open to the public Monday-Saturday, from 8:30am-4:30pm. The position is normally full-time, Monday-Friday, although we will consider adjusting this to fit the preferences of suitable applicants.
Working under limited direction, this versatile position often assumes a leadership role and candidates should have experience making qualified decisions under tight time-frames. Being friendly and competent online, in-person and on the phone are significant qualities in order to assist a wide range of customer needs, while presenting a professional image for the company.
Effectively managing privacy issues and coordinating the various operations with tact and discretion are also key attributes.
ROLES and RESPONSIBILITIES:
Managing customer accounts and invoicing
Processing payments and maintaining accurate records
Assisting with accounts receivable and collections
Responding to customer inquiries by phone, email, and in person
Providing exceptional customer service
Supporting daily administrative tasks and office operations
Working closely with our moving and storage team
QUALIFICATIONS and EDUCATION:
Post-secondary education, including business administration and customer service training Intermediate accounting experience, in a QuickBooks or similar software workplace
Intermediate to advanced skills in Microsoft Office programs, particularly Word and Excel
Experience coordinating the operations of a busy office, including accounts receivable and payable, payroll, and taxes plus customer transactions such as contract preparation and payment handling
Valid drivers license
PREFERRED SKILLS:
Previous experience using and managing Sitelink software (or similar MS-Access based inventory system) would be beneficial
Point-of-sale terminal operation
Website design and maintenance
Sales and Marketing
ADDITIONAL NOTES:
An eligibility list will be established
A cover letter and references should accompany the resume