Utilize your finance and tech skills as an Accounting Application Support Expert at Epicor. Help troubleshoot and resolve issues for BisTrack ERP and Microsoft Dynamics GP software. Epicor seeks candidates with 3+ years'

experience in software support within a finance context. You will investigate customer cases thoroughly while utilizing your accounting knowledge. This position requires excellent problem-solving skills and collaboration with various teams to deliver remarkable customer service. Key Responsibilities:
Investigate accounting application issues reported by customers
Perform analysis to determine the root causes of errors
Communicate with different teams to enhance support efforts
Follow up on assigned cases for effective resolution
Update customers regularly on case status via calls and emails Requirements:
At least 3 years of applicable experience
Familiarity with US or Canadian financial products necessary
Understanding of basic accounting concepts required
Proficient communication skills in English
Presentation and training experience beneficial Bring your expertise in accounting and problem-solving to Epicor, fostering exceptional service and support.

📌 Accounting Application Support Expert Vernon
🏢 EPIND Epicor India
📍 Vernon