Elevate guest service at Fairmont Hotel Macdonald in Edmonton as a Guest Service Agent. This full-time position focuses on providing a seamless check-in experience and personalized service.At Fairmont Hotel Macdonald, we pride ourselves on offering timeless luxury and outstanding service. As a Guest Service Agent, you will engage with guests to ensure they feel welcomed and valued throughout their stay. This role emphasizes effective communication and responsive service, particularly for our VIP and loyalty members.Key Responsibilities:Provide warm, effective service to all guestsOversee check-in and check-out according to protocolsAddress and resolve guest issues swiftlyPrepare for arrivals of VIP and loyalty guestsMaintain a tidy, organized front desk areaRequirements:Previous experience in front desk/reception is favorableMust have strong communication skills in EnglishKnowledge of hotel management systems a plusAvailable for shifts including weekends and holidaysMust be eligible to work in CanadaBring your passion for hospitality to Fairmont Hotel Macdonald, where creating memorable experiences is our mission.#J-18808-Ljbffr
📌 Edmonton Guest Service Agent Position
🏢 AccorHotel
📍 Edmonton
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