Elevate customer satisfaction as a Restaurant Supervisor at Montana's in Airdrie. This role allows you to engage with guests while supporting a cohesive team environment focused on BBQ excellence. In this leadership position, you'll drive both financial and guest experience metrics while fostering a culture of recognition among Q-Crew.
Responsibilities include resolving guest issues, developing your team through coaching, and maintaining restaurant standards for safety and quality. Your everyday focus will be on creating a positive dining atmosphere. Key Responsibilities:
- Identify and address gaps in customer satisfaction
- Coach Q-Crew to enhance service quality
- Monitor key performance indicators daily
- Ensure compliance with health and safety regulations
- Conduct daily operational audits and implement new initiatives Requirements:
- Prior experience in hospitality is mandatory
- Exceptional communication skills are essential
- Knowledge of Point of Sale Systems required
- Ability to thrive in a fast-paced environment
- Robust mediation skills for conflict resolution Utilize your supervisory expertise at Montana's to create exceptional experiences for guests and your team.
📌 Supervisor Role at Montana's Airdrie
🏢 Montanas BBQ u0026 Bar
📍 Airdrie
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