Miratech Group is seeking a Genesys Cloud CX Reporting SME to support a large-scale public sector contact center modernization program. The role emphasizes reporting, analytics, KPI definition, dashboard configuration, and stakeholder advisory within a complex Genesys Cloud CX setting. The ideal candidate will work independently, deliver hands-on results from day one, and guide client stakeholders on reporting best practices, data strategy, governance, and cross-platform reporting needs.
#J-18808-Ljbffr
📌 Genesys Cloud CX Reporting SME - Remote Analytics Leader (Montreal)
🏢 Miratech Group
📍 Montreal
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.