Drive customer satisfaction at Volts Énergies as a Technical Support Technician in Laval, Quebec. Provide expert assistance on solar energy systems and ensure quality service delivery. This full-time position focuses on customer support, technical inquiries, and issue resolution.

You will diagnose problems related to solar and storage systems, maintain warranty records, and document all interventions. The role requires a proactive individual with a passion for technology and renewable energy. Key Responsibilities:

- Respond promptly to technical inquiries for support
- Diagnose and resolve solar energy system issues
- Track warranty and service records efficiently
- Communicate with customers for effective follow-up
- Document each intervention in the internal system Requirements:
- Experience in technical service or solar energy
- Robust understanding of electrical systems
- Ability to methodically diagnose technical problems
- Bilingual in French and English
- Autonomy, rigor, and excellent customer service skills Contribute to innovative renewable energy solutions while enhancing user experiences at Volts Énergies in Laval.

📌 Technical Support Technician at Volts Énergies (Laval)
🏢 Volts Energies
📍 Laval