Stoked in Saskatoon is one of Splitsville's flagship entertainment destinations and among the highest-performing centres in the business. Combining state-of-the-art bowling, high-speed go-karts, a thrilling high ropes adventure course, exceptional food and beverage, and unforgettable guest experiences, Stoked is more than a venue. It's a destination.We're looking for an ambitious, commercially driven leader who thrives on building great teams, delivering exceptional hospitality, and driving meaningful business results. This is an opportunity to lead a high-profile operation, inspire a large and diverse workforce, and play a pivotal role in shaping the future of one of Canada's most exciting entertainment destinations.This is your chance to leave your mark on a flagship location with significant growth potential, build a high-performing culture, and lead a business that creates memorable experiences for thousands of guests every year.You're ready for a career-defining leadership opportunity where your impact will be visible, measurable, and celebrated, we'd love to hear from you.The Why...Lead one of the highest-performing centres in the company.Oversee a unique mix of bowling, go-karts, high ropes and premium food and beverage.Be part of a growing national business with exciting future opportunities, with access to our in-house training pathwaysBuild your leadership career while making a visible commercial and cultural impact.Work with a passionate team committed to creating awesome guest experiences.The opportunity to earn bonusDiscounts on food and $1 bowlingFinancial long service awardsMedical and dental benefitsRRSP matching planMental health support benefitsThe What...As a General Manager for Splitsville, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant setting for your team and guests.You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner,



amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our guests and keeps them coming back for more.TeamMotivate and coach team members, team leaders and managersOversee the recruitment, onboarding and development of the team, including team leaders and managersSupport team performance and identify recruitment, coaching and training needsSet clear priorities, assign responsibilities and ensure effective follow-throughProvide recognition and constructive feedback throughout the shifts as appropriateServiceEstablish standards for guest service within the centreBuild respectful, positive relationships with guests and fellow team membersResolve guest and team member concerns promptly and professionallyOperationsLead and coordinate all centre teams and operationsWork closely with the management team to ensure that the centre is functioning in all capacitiesWork closely with the Maintenance Operations Supervisor to maintain the centre to a high standardEnsure adherence to all company policies and procedures including all health and safety policies and proceduresEnsure all company systems and checklists are completed consistentlyOther duties as requiredFinancialsDevelop operational plans and budgetsCreate sales and marketing plans aligned with Support Office strategiesReview cost of goods,



weekly performance and monthly P&L; statementsWork closely with the management team to achieve revenue goals and deliver budget expectationsWork closely with the Event Sales Manager to grow revenue and repeat businessProvide solutions to issues (e.G. profit decline, employee conflicts, loss of business to competition)Create action plans and reports for head office managementTo be successful, you should have:Proven experience as a General Manager, Centre Manager or in a comparable senior leadership roleExperience managing a budget of at least $8M annuallyValid Serve It Right Saskatchewan (SIRS) and Food Handlers CertificateCommercially savvy with ability to drive results through the teamExceptional people and guest service skillsResponsible, reliable and trustworthyResilience, flexibility, and adaptability, to fit in with our fast-paced environmentFriendly, energetic, enthusiastic, positive attitudeA passion for people, with evidence of coaching, developing, and progressing your teamExcellent communication and interpersonal skillsStrong problem-solving ability and an eye for detailExceptional organizational skillsStrong analytical abilitySelf-starter who is adaptable and able to work independentlyAbility to make timely, confident decisions aligned with company policies and practicesFlexible schedule (available days, nights, weekends, holidays)The Who...Splitsville Entertainment is Canada's premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.At Splitsville we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.-- #J-18808-Ljbffr

📌 General Manager (Saskatoon)
🏢 Splitsville Entertainment
📍 Saskatoon