Land acknowledgement: Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.
Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.
Who you are:
You encompass Oak Valley Health's core values and live the words of respect, trust, commitment, compassion and courage
You are a patient and/or client centered individual who performs at an exemplary standard
You are a team player with excellent communication, critical thinking and prioritization skills
Closing Date: EOD August 26, 2026
What we are looking for: The Registration/Scheduling Clerk is an integral member of the interprofessional team. The incumbent will significantly contribute to the smooth operation of Patient Registration, Admitting and Patient Booking as well as staff scheduling. The clerk will provide a high quality of customer service in all aspects of the work. This role will also be trained to provide out of department coverage for clinical areas including Inpatient, Emergency and DI departments as as needed.
Primary responsibilities will include: Registering and admitting patients to the Emergency Department, Ambulatory Clinics, Endoscopy, Bed Allocation , Diagnostic Imaging and Inpatient Medical Surgical Unit




Staff scheduling including staffing sick calls
Acknowledging, receiving and directing patients, visitors, other hospital personnel and external partners in a professional manner
Providing clerical support including: transcribing Physician orders, coordinating meals/snacks for patients, filing, photocopying, faxing, preparing/assembling new patient charts, supporting the nursing staff as directed
Auditing charts and making corrections as needed
Booking all ambulatory patient appointments for Diagnostic Imaging, Ambulatory Clinics or Endoscopy visits including, receiving faxed referrals from physician offices, booking endoscopy/OR times and notifying patients of their time and providing verbal and written pre-operative instructions if applicable, maintaining the endoscopy/OR list, preparing and distributing monthly surgical calendars, preparing charts and OR packages, setting up the patient rooms for clinics including directing patients and stocking rooms with appropriate requisitions and paperwork, processing physician orders, booking, confirming patients appointment and populating special procedures list
Answering the general Uxbridge phone line and directing calls appropriately
Collecting payment for purchased items or out of province payment for services and other financial duties as assigned (e.g. Cashier).
What you bring to the role:



Previous clerical experience in a hospital setting; registration and bed allocation experience coupled with unit clerk experience would be ideal
Proficiency in office computer applications and proven keyboarding skills with a minimum typing speed of 40 wpm; Meditech 6.0 and/or computerized scheduling is ideal
Knowledge of clinic and endoscopy procedure booking and scheduling is ideal
Demonstrated excellent knowledge of medical terminology
Ability to work effectively both independently and as a team member
Excellent critical thinking and organizational skills with the ability to prioritize multiple demands and work efficiently in a fast paced clinic workplace
Ability to maintain and safeguard the confidentiality of patient information
Ability to work well in a fast paced environment is essential
Excellent customer service skills
Exceptional interpersonal and communication skills and a proven ability to function in a cooperative and facilitative manner with the public and staff
Demonstrated good attendance and performance records with the ability to maintain these same standards
Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
Work Schedule: The successful candidate must be available to work rotating 8 and 12 hour shifts, days, evenings and weekends. Please note schedules may change due to operational needs.
Compensation:
UCC 08 Range:
$27.78 - $31.64
Who we are: Oak Valley Health is one of Ontari

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📌 Registration/Scheduling Clerk (CUPE) - Full-time, Uxbridge Site (Ontario)
🏢 Oakvalleyhealth
📍 Ontario